Monday, April 16, 2018

What's Attitude Got To Do With It?


Africa - Business Educational Forum-West Pokot, 2018

Paraphrasing Charles Swindoll's popular published statement on "Attitude" in which he suggests that circumstances, past failure and other situations people experience, i.e. education, money and other events of life are only side considerations to life's success, joy and happiness. His statement concludes. "I am convinced that life is 10% what happens to me and 90% how I react to it."

As a consultant who has spent a life time dealing in the realm of "Change" in corporate culture and leadership development, the past two weeks have been a case study for me on the impact attitude has on people and organizations.  

A simple definition to begin please. 
Attitude: a settled way of thinking or feeling about someone or something, typically one that is reflected in a person's behavior.

While working with organizations and individuals over the past 30 years, the excuses for why they can't  succeed have greatly outpaced the considerations of how and why they could become successful or change the culture in which they exist. Often people quit before they start because of their attitude and view of the government, the management, their family upbringing, their ethnic heritage, racial bias, economic or educational status etc.  

During my recent two weeks work in the northern region of Kenya, an area of abject poverty, I was privileged to work with business people who's outlook on life and their future was genuinely positive. To be clear, these people in many cases, are existing at the bottom two levels of the triangle of Abraham Maslow's "Hierarchy of Need Satisfaction." (google it)

These interesting and brilliant individuals are not ignorant of their circumstances, nor are they delusional about the challenges facing them. However, their attitude was encouraging to me considering the dissatisfaction of so many people I know around the world who have so much more to work with, yet appear satisfied with letting circumstances dictate their lives operating in concert with their negative attitudes. 

The group I worked with in Makutano were hard working engaged, and eager to learn. They have visions of improving, but not unrealistic expectations, because they are aware of the inherent systems and circumstances which will slow the process for them. They have no illusions of building the next Wal-Mart empire or becoming the next Bill Gates

So what is the reason for such an attitude? With my limited time, I had to make a quick study of it and here is my initial conclusion.

1. A prevailing evangelical Christian culture with the absolute belief that life is NOT about this world  and the stuff it provides. 

There is a huge difference between Joy and Happiness and most people can't distinguish between the two. I'm not certain I've ever met a group of people who have so little materialistically, but who are so rich in joy as these I met on this assignment. 

Now at this point in today's writing some will scoff at this notion and will agree with Karl Marks who said "Religion is the sob of the oppressed creature, the heart of the heartless world..the opium of the people." But I argue this is not religion for these people, but rather a conviction based on their unshakeable belief. 

2. An unwillingness to identify other people and systems as the enemy.
 They view government corruption and a poor economic system as hurdles to climb. They do have strong political views, but don't appear to be consumed with the differences. There have been killings during election times, but those events were more tribal differences rather than economic fundamentals.

3. Educational opportunities are sought for "practical" application to life growth, not an end- all in it's self.





4. strong work ethic but not at the expense of family, friendships and community.

 It's what Covey describes as putting "First things First." Having the right priorities clearly identified and acted on.





5. Being "content."
A value that is missing so much with so many people. How much do you need to be content? Seems like few ever reach that level of satisfaction. When the people I worked with in Makutano die, they will take out of this world the same amount as the richest millionaire I know..Nothing! 

Like everywhere else in the world, Africa has it's issues. I think they are like Haiti and urban areas of the West in that they rely too much on the generosity and emotional sappiness of Americans. Pulling on the heart strings for those willing to give without accountability.

 But for those I worked with, that was not the case. Just some folks who want to grow their business using the resources they have and doing what they can. Because "attitude has a lot to do with it" in....... 

Finishing Well

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